Privacy Policy

Last updated: September 1, 2025

At {brand}, we are committed to protecting your privacy. This policy explains what data we collect, how we use it, and your rights. For questions, email us at {email}.

Who we are

Mi Salva Tandas is a platform to request and provide home services. We operate in Costa Rica. Contact: info@misalvatandas.com.

Data we collect

  • Account: name, email, phone (if provided), password (hash), profile photo (if applicable).
  • Facebook Login: public ID, name, email, and basic profile photo (as permitted).
  • Usage: visited pages, actions on the platform, IP address, device identifiers, cookies.
  • Content: job requests, bids, messages, and attachments you upload.

Purposes

  • Authentication and account management (including Facebook Login).
  • Operate the platform: post requests, receive bids, and user-to-user communication.
  • Fraud prevention and security.
  • Customer support and legal compliance.
  • Service improvement and usage analytics (aggregated/anonymous when possible).

Legal basis

We process your data based on: (i) contract performance (to provide the service), (ii) legitimate interests (security, improvement), and (iii) consent where applicable (e.g., certain cookies or communications).

Cookies and similar technologies

We use essential cookies for functionality and, where appropriate, analytics/functional cookies. You may block them, but some features may not work correctly.

Data sharing

  • Service providers that help us operate (hosting, email, analytics) under appropriate agreements.
  • Legal obligations, e.g., requests from competent authorities.
  • Other users, to the extent necessary for the service to function (e.g., showing your name when sending bids).

Retention

We retain your data while your account is active and as needed for legal obligations or dispute resolution; afterwards we delete or anonymize it securely.

Your rights

You can request access, rectification, objection, portability, and deletion of your data. To exercise these rights, email info@misalvatandas.com.

Minors

The platform is not directed to individuals under 18. If we detect underage accounts, we will take appropriate measures.

Security

We implement reasonable organizational and technical measures to protect your data. No system is 100% infallible.

International transfers

If we transfer data outside your country, we will apply appropriate safeguards in accordance with applicable regulations.

Changes to this policy

We may update this policy. We will publish the current version on this page.